Emotional Intelligence for the Governance Professional

• Going Beyond the technical in the role
• How to effectively act as a bridge for Boards and management
• Clarifying expectations and creating a roadmap for successful relationships
• Navigating difficult situations

• Focusing on communication skills / ability to articulate ideas
• Speaking the same language as senior management and the Board
• Relationship building and developing your profile as a trusted advisor
• Mediating confrontational situations or difficult people
• Building resilience, assertiveness, and strength of character
• Creating and fostering trust

• A time of 10 minutes will be allotted for discussion and 5 minutes for presenting ideas
• In your breakout groups, consider some of the strategies you can employ in your workplace to develop your influence.

• Self-inventory – strengths and weaknesses
• Exhibiting model behaviours
• Growth and learning mindset
• Organizational Awareness

•  Assertiveness
• Role as a mediator
• Transparency and integrity

• A time of 10 minutes will be allotted for discussion and 5 minutes for presenting ideas
• In your breakout groups work on a Case Study of a difficult Board Chair – role play / discuss coping strategies

• Staying focused and motivated
• Agility and flexibility
• Dealing with conflicting demands in dual reporting situations

• Ethics and difficult judgment calls
• Confidentiality
• Sensitivity and objectivity
• Empowering the Board

• Importance of empathy and how to develop this skill
• Active listening techniques
• Creating a strong team through EQ
• Role model for behaviour and values

March 2020 Cancellation Policy

Speaker

Paul Dubal
Founder, Perfect Balance Consulting

(Please click on the name of the speaker to read his biography.)