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Secure board communication tools

  • 07 Jul 2021 3:15 PM
    Message # 10735576
    Deleted user

    Hello all, 

    We are currently exploring options for secured director communication tools, including (1) providing the directors with company email addresses, (2) purchasing the Diligent communication module. I'd love to know what others are doing to help mitigate risk in this area.

    Thanks


  • 08 Jul 2021 9:54 AM
    Reply # 10737525 on 10735576
    Deleted user

    We use Boardvantage to disseminate formal meeting materials but directors generally communicate with eachother and management using email or by phone.  Boardvantage has a secure communication module but we haven't seen much need for it, given the routine nature of most communications outside of meetings.  (That said, maybe they're using it and I just don't know about it!)

    Last modified: 08 Jul 2021 9:54 AM | Deleted user
  • 08 Jul 2021 2:30 PM
    Reply # 10738167 on 10735576
    Deleted user

    I don't think issuer email addresses help in any way. Most people already have an email address (or in some cases, several), and adding another address to use just complicates things unnecessarily.

    Using the email address that the director is most responsive to makes the most sense. 

    In any event, email is basically completely insecure (unless you use encrypted email, but the learning curve, and the additional hoops will certainly get in everyone's way).

    Communication via the portal makes the most sense. Directors will be used to logging in, and the portal provides a reasonably secure platform for exchanging sensitive information.

    The best thing is always to use the portal for 100% of all director communications. Most information exchanged won't be sensitive. But training everyone to use the portal means that when there is sensitive information to exchange, the portal, and people's habits to communicate on the portal, will provide the needed confidentiality.

  • 15 Jul 2021 11:42 AM
    Reply # 10753562 on 10735576
    Deleted user

    Thanks everyone for your responses.


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